Customer World Weekly News – Vol 2

This week’s interesting articles and information from the marketing world:

Have your personal care products been assessed for safety?

Mass produced Individuality

Can Traditional Creatives Thrive At Web Agencies?

Pocketcaster – New citizen reporting device

About sports, strategy and doing things differently

Is it a relationship or just a rolodex?

So how do you get your thought leadership to stand out?

Instead of hawking products, build relationships

Is customer service same as customer experience?

NEC’s flexible battery( I had mentioned the need for new battery technology sometime back in my post)

Online book resources

Are D-schools ready?

Are  "nice" and "honest" mutually exclusive?

J&J Acuvue’s podcast

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