Prof. Thales Teixeira is the co-founder of digital disruption consultancy Decoupling.co. Previously, he was the Lumry Family Associate Professor at Harvard Business School, where he taught MBA, doctoral and executive-level courses in Marketing Models, Digital Marketing and E-commerce for 10 years. His two primary domains of research constitute Digital Disruption and The Economics of Attention.
He is the author of dozens of articles published in trade press outlets such as The Harvard Business Review, The McKinsey Quarterly, Think with Google, and in academic journals such as Marketing Science, JMR, JM, and JAR. His research and opinions have been routinely featured in The NY Times, The Financial Times, ABC Nightly News, NBC News, NPR, Forbes, Quartz, The New Yorker and The Guardian.
Thales is the author of Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption, which is Based on eight years of research visiting dozens of startups, tech companies and incumbents. Thales shows how and why consumer industries are disrupted, and what established companies can do about it—while highlighting the specific strategies potential startups use to gain a competitive edge.
In this episode with Swami & Vignesh, Thales talks about:
- Disruption & the genesis of Decoupling
- Product Development in Developed vs Developing Markets
- Differences between Customer Value Chain and Customer Journey
- How certain Customer Value Chain niches are creating new business models
- How to define Business Models through the Customer Value Chain
- How Large Companies Vs Startups approach Customer Needs
- Identifying Erosion of Product-Market Fit
- Insight into how Uber, Airnbnb & Etsy made their first 1000 customers
Listen to the Episode
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Connect with Thales
People Mentioned
Books Mentioned
Unlocking the Customer value Chain By Thales Teixeira
The Innovator’s Dilemma by Clayton Christensen
Crossing the Chasm by Geoffrey A Moore
Companies / Institutions Mentioned
Show Notes
Disruption according to Thales
Technology is not the driver of disruption
Genesis of the Decoupling Model
Product Development Developed Markets Vs Developing Markets
Differences between Customer Value Chain and Customer Journey
Customer Value Chain Niches Creating New Business Models
Defining Business Models through the Customer Value Chain
Large Corporations Vs Startups – Fulfiling Customer Needs
Large Corporations Vs Startups – Signal to Noise ratio
How do companies identity erosion of product Market Fit
Developing skills to master wavespotting
Do Patents provide a competitive advantage to increase market share?
Insight into how Uber, Airbnb and Etsy acquired their first 1000 customers
Examples of Recoupling in Large Companies
Books that influenced your life and career
What is Success?
Best piece of advice
Four guests for a dream dinner
Advice to an 18-year old at University
Guest Recommendation for The ContraMinds Podcast
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